In March 2024, a company from Brazil contacted our support for help regarding the Lockbit 3.0 Ransomware. They got infected by this ransomware. Their Windows Computers and Virtual Machines were attacked by Lockbit 3.0 ransomware. It was a network attack happened due to low security of network and vulnerabilities. The company didn’t have any updated backups and most of the backups were encrypted as well. Our support member has talked with the technician of the company on WhatsApp and asked him about the case.
The guy told us details about the attack and asked for the help. They were needed the help urgently. After discussing with him, the agent, asked the price of 6500 dollars for the complete recovery of the network including VMs and Windows. The deal was finalized and then they decided to pay it like 75% advance and 25% after work done. Everything was finalized. They made the first payment 4875 USDTs and sent us the proof. We generated the decryptors for the company on our main server and sent them via email.
They received the decryptor within 15 minutes after payment. We sent them 2 decryptors, one for Windows and one for virtual machines. Our team also sent them a complete video guide for the usage of decryptors step by step. The technician followed the video guide and decrypted the whole network. Then we asked them for the feedback and got a very good response from the company. Moreover, we also asked for the payment and they sent it on the same wallet address to prove their credibility. It was really great experience working with them.
After a few days, they contacted us back again for the help regarding network security. Our team also helped them about securing their network and data from future attacks free of cost.
Screenshots of the conversation with Brazilian company.